Here is a list of frequently asked questions.

  • What are your fees? And what forms of payment do you accept?
  • Do you accept insurance?
  • How long is each session?
  • What is the frequency of sessions?
  • Do you have evening appointments?
  • How soon can I get an appointment?
  • Where are you located?
  • What is your philosophical approach? Are you a Christian counselor?
  • Do you prescribe medication?
  • How many sessions will I need?

 Fees and Payment:
Riverside's standard fee per session varies depending on the type of session. Our typical session runs $135 per initial session and $110 there after.  Please Contact our office for further information.

Major Insurance, Credit Card, Check or Cash are accepted. 

Some clients choose to pay "out of pocket" in order to protect their privacy, and some choose to use their health insurance coverage. 
Keep in mind that different insurance plans may have different rates at which they reimburse for counseling. The only way to know for sure how much your insurance plan will cover is to call the insurance company. Many plans require that you meet your overall medical deductible for that calendar year before they begin reimbursing.

When you call to make an appointment, we will request your insurance information over the phone, so we can verify your benefits before your initial session. If insurance benefits cannot be verified before your first session, you will be required to pay for services at the time the service is rendered. 

Length of Sessions:
A standard session is 52 minutes. Most people find the standard 52 minute session sufficient. Some clients, however, choose to schedule double sessions, and simply pay double the standard fee.

Frequency of sessions:
Generally, clients start out at a frequency of once a week. As significant progress is made, the frequency can be reduced to twice a month, or even less.

Hours, and Evening Appointments:
Day or evening appointments can usually be made available. Office hours are 8:00 am to 7:30 pm Monday through Friday - some Saturday morning appointments are available as necessary.

Next Available Appointment:
At Riverside we can usually schedule a client for an appointment within a week of your visit. Sometimes, an appointment may be available within a few days. In general, the more flexible a client's schedule is, the sooner their first appointment is likely to be. Remember, we must be able to verify your benefits prior to your initial session. 

Office Location:
The office address is 5272 South Lewis Ave Suite 132. It is in the building called "The Bridge", on Lewis just south of the Lewiston Apartments

Philosophical or Religious Approach:
We at riverside respect each client's belief system, and try to be of help within that framework of beliefs. We are dedicated in our role to improve the quality of life for our clients, while respecting his or her belief system. Therefore, we at Riverside,  work well with both religious and non-religious clients.

Riverside Counseling does not prescribe medication. Only a medical doctor can prescribe medication. When we believe a client can benefit from medication, we refer him or her to a physician for a medical evaluation, and medication management, to supplement our counseling or therapy. Some clients are eager to try medication, while others are quite uncomfortable with the idea of taking psychotropic medication. Medication is a tool and, similar to many other tools, it can sometimes be helpful, but is certainly not always necessary.

Number of Sessions Needed:
There is no honest or ethical way to tell a client in advance how many sessions he or she will need. Many factors combine to determine how quickly progress will be made. In general, the more effort and practice a client expends between sessions, and the more courageous and honest a client is during sessions, the faster the gains will show. And remember: a client is never committed to a series of sessions. Instead, at any point in the counseling or therapy process a client is free to decide not to schedule any further sessions. We advise clients to continue to monitor whether they think they are benefiting from the sessions--and to only schedule a session they believe will be of help.